Privacy Policy - Paterson of Oldmeldrum
Paterson of Oldmeldrum is committed to protecting your privacy. This policy outlines how we collect, use, and protect personal information through our website.
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Privacy & Cookie Policy
Last updated: 05/06/2025
At Paterson of Oldmeldrum, we are committed to protecting your privacy and handling your data responsibly. This policy outlines how we collect, use, and safeguard personal information when you interact with our website.
Who We Are
Paterson of Oldmeldrum is a bespoke kitchen and interiors company based in Aberdeenshire, Scotland. Our website (www.patersonofoldmeldrum.co.uk) is managed by our digital agency, Minto, and serves as an information and enquiry platform for clients and prospective customers.
What Information We Collect
We may collect and process the following types of personal data:
- Contact details: Your name, email address, and phone number when you submit an enquiry form.
- Technical data: Your IP address, browser type, time zone, device type, pages visited, and how you interact with our site (collected automatically via cookies and analytics tools).
We do not collect sensitive personal data (e.g. health, finance, or identity documents).
How We Collect Your Information
We collect information in the following ways:
- When you complete and submit forms on our website (e.g. project enquiries or general contact)
- When you interact with embedded features, such as videos hosted on YouTube
- Through the use of cookies and analytics tools that monitor website traffic and performance
This data is used to help us improve your experience and respond to your enquiries efficiently.
Why We Collect Your Data
We collect and process personal data to:
- Respond to your messages and enquiries
- Understand how our website is being used
- Improve performance, design, and accessibility of the site
- Ensure the website remains secure and functioning properly
All data is processed on the basis of either your consent, our legitimate interests, or the need to take steps at your request (e.g. responding to a message).
How Your Data Is Stored and Protected
Your personal data is stored securely and accessed only by authorised members of our team or trusted service providers where necessary. We take appropriate steps to:
- Protect your data from loss, misuse, unauthorised access, or disclosure
- Ensure technical safeguards are in place, including data encryption and access control
- Only retain your data for as long as necessary for the purposes outlined in this policy
We do not sell or share your data with any third parties for marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and gather performance data.
- What cookies we use:
- Essential cookies – Required for basic functionality (e.g. form submissions)
- Analytics cookies – Help us understand site performance and visitor behaviour via Google Analytics and Microsoft Clarity
- Embedded content cookies – Enable videos from YouTube and similar platforms to play correctly
A cookie consent banner is displayed on your first visit to give you control over which non-essential cookies are enabled. You can also manage or disable cookies in your browser settings at any time.
Third-Party Services
To operate our website effectively, we rely on reputable third-party tools and platforms. These services may also collect or process anonymised usage data:
- Webflow – Website hosting and CMS
- Google Analytics 4 – Site traffic monitoring
- Microsoft Clarity – User interaction analysis
- Google Search Console – Performance tracking
- YouTube – Video content embedded within pages
Each provider has its own privacy policy and data handling standards in compliance with GDPR and UK data laws.
Your Rights Under UK Law
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (where applicable)
- Object to or restrict certain types of processing
- Withdraw consent at any time, where applicable
To exercise any of these rights or for any data-related questions, please contact:
📧 ernie@patersonofoldmeldrum.co.uk
We aim to respond to all requests within one month.
Updates to This Policy
We may update this policy from time to time to reflect legal or operational changes. We recommend checking this page occasionally to stay informed.